Submit the contact form on this page and our support team will respond during business hours.
Contact Us
We're Here to Help You Get Started
Have a question about treatment, your program, or what to expect next? Our support team is here to help you get answers and understand each step of your weight management journey.
- Board-Certified Doctors
- Convenient Consultation
- 100% Virtual Care
- Care Delivered in All 50 States
- HIPAA-Compliant Care
- No Insurance Required
- Board-Certified Doctors
- Convenient Consultation
- 100% Virtual Care
- Care Delivered in All 50 States
- HIPAA-Compliant Care
- No Insurance Required
- Board-Certified Doctors
- Convenient Consultation
- 100% Virtual Care
- Care Delivered in All 50 States
- HIPAA-Compliant Care
- No Insurance Required
Support
How Can We Help?
Whether you're just getting started or already part of the Ongo Weight Loss program, we're here to support you.
Questions AboutTreatment
Learn more about our weight management options, eligibility, and what the treatment process involves.
Questions AboutYour Program
Need help understanding your plan, follow-up care, or next steps? Our team can help point you in the right direction.
Questions AboutYour Account
We're happy to help with questions about your account, payments, medication orders, or other program-related concerns.
Send us a message
Fill in the fields below and we'll route your question to the right team.
Visit Us
Reach our care team
Call, email, or stop by — we typically reply within 1–2 business days.
Call us:
+1 (888) 655-5267
Email us:
info@ongoweightloss.com
Reach us:
8 THE GREEN, STE A DOVER DE 19901
Open hours:
Mon–Fri · 8am – 8pm ET
Frequently Asked
Frequently AskedQuestions
Weight management can raise plenty of questions. Here are straightforward answers about Ongo, how our care works, and what you can expect.